Frequently Asked Questions


1. Question:
  Why do some Timer alerts start at irregular intervals please?

Answer:
  Your computer might have been turned off at the scheduled time. Please open the Timer settings windows by clicking the corresponding ‘Advanced’ button and then check the ‘Synchronize with system clock’ checkbox.
 
2. Question:  I'm registered, but pop ups keep reminding me to register. How can I to fix this please?

Answer:
  For Windows 7 and Vista users:

1. Right-click the SNV Timer icon on your desktop or the SNV Timer shortcut on the 'Start' menu, and then click 'Properties'.
2. Click the 'Compatibility' tab, check the 'Run this program as an administrator’ checkbox, and then click 'Ok'.
3. Run SNV Timer and re-enter your user name and registration key.


3. Question:
  I have set the hourly interval of the Timer. How would the Timer work if I were to uncheck the ‘Synchronize with system clock’ checkbox please?

Answer:
  For example: SNV Timer is set to run at Windows Startup and you set the alert trigger time to 1:00 PM. Therefore, the next alert must start at 2:00 PM. If you turn off your PC at 1:10 PM, and then turn on it at 1:30 PM, the alert will start at 2:00 PM, 3:00 PM, 4:00 PM, etc. However, if you turn on your PC at 2:10 PM, the alert will start at 3:10 PM, 4:10 PM, 5:10 PM, etc. Please note that if you check the ‘Run missed tasks’ checkbox in the Timer settings window, the alert will first start at Windows Startup (i.e., in this case, at 2:10 PM), and then at 3:10 PM, 4:10 PM, 5:10 PM, etc.
 

4. Question:  I get the error message "... try reinstalling the Flash plug-in ..." at SNV Timer Startup. What should I do please?

Answer:
  Please download and install SNV Timer version 2.0, or above.
 

5. Question:  What is the difference between a non-registered copy and a registered copy of SNV Timer please?

Answer:
  A non-registered copy of SNV Timer is full-featured but it has limited voice recording time. Also, the non-registered copy periodically displays a nag box.
 

6. Question:  Does SNV Timer contain "spyware"?

Answer:
Absolutely not. SNV Timer does not install any spyware on to your computer and it does not send anyone information about your system.